Hello. I have been working on a face, and previously sent it to my watch. It is fairly basic with time, day, date, battery and footsteps, and this works fine. I have recently added the new heart rate tag, and sent it to the watch again. The facer app on the watch went through the refresh, but the heart rate did not display. The sample heart rate displays on the phone app and on the creator on my PC.
I have tried swapping to a new facer face and back again, and restarting the watch but to no avail. Is the tag supported on the Samsung Sport?
The heart rate is shown on my Sport, both by going into Health and by rotating the bezel. Don’t see the heart rate #ZHR# on my watch face or a randomly selected free one from the store.
If you’re seeing the heart rate in the Samsung apps, but not in Facer or other 3rd party watch faces, it seems like it may be a permission issue of some sort.
@Facer_Official : Which permissions are you referring to? On the watch, the Facer app or even my phone (Samsung S5). Is there is a reason why heart rate would be affected but not other tags such as steps (as far as I can tell)?
Would be really interested to hear if anyone else is having such troubles.
@Facer_Official : I’m still struggling to find any settings that would prevent heart rate from being accessed. Is there some documentation on what is required for each tag to function correctly on a given device?