TIZEN / Gear S2 / S3: New fix for 'stuck in optimizing' issue

@iiwiinl! Thanks! What about the companion app on your Gear S3? The latest version is 3.0.8 in the Galaxy App Store.

Hello,

What you mean with companion app on my Gear S3? How can i see the version of Facer on the gear itself? Can’t find much details on the watch and it seems everything update.

Samsung Gear 2.2.16101261 / Gear S Plugin 2.2.03.16111661

I got stuck on my Gear S3/Galaxy S7 edge with this.

Hello Everyone. I just installed Facer and the companion app (latest versions) and I can not get any watch faces to work on my gear S2 3g. All get stuck on optimizing the face. I have tried doing a factory reset on the watch and reinstalling Facer, but I still have the problem. Anyone have any suggestions on how to fix this problem? ( Using S7 Edge Phone)

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Every one of the watchfaces get stuck in optimization. Gear S2/Note 4

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Having issues with is watch face. Getting stuck on optimizing gear s2 galaxy s5. kevisann - Pip-Boy - configurable v1.7 - watch face for Apple Watch, Samsung Gear S3, Huawei Watch, and more - Facer

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Hi! My S2 has trouble with most of the app faces. Today, this one in particular is optimizing so much I can’t even see the face.

Using Gear S2 version 2.2.16121661, plugin 2.2.03.16122961
and Samsung S7 Edge Facer version 3.1.2_1502-(1502)

Help!

It’s looking like it’s loading okay on my Gear S3. We’ll test on the Gear S2 as soon as we can.
Do you have the exact model of your Gear S2? Is it the bluetooth version or the 3G/4G?

It’s the SM-R730A model

Please help … I have no idea what is causing the issue.
The ambient mode useftd to work so awesome just a few days back. And now none of the facer ambient modes works. The ambient mode is broken with half loaded elements and the seconds does not move from the last loaded point. Only when I move my hand to see the time just for a second or 2 it will load a fully working ambient mode and then it shows the normal watch face.

Please solve this issue

I’m having the same problem how did you solve it

i have a gear s3 and they work fine on my watch, however I’m constantly getting feedback saying my faces don’t synch on s2/s3. Seems to be an ongoing issue, hopefully they will resolve soon. the way i solved my issue was to load a non facer watch face and reset my watch by holding down the lower right hand button until it restarts. also reset your mobile app then reload.

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Reset boths Watch and phone app solve this problem for me too.

so… whats the fix, if youve found one then maybe share it

Most of the faces will not load…

The “syncing watchface” makes it 75% around the dial, then freezes indefinitely.

So frustrating… S3 and S8+

I’ve tried absolutely everything.

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Nothing in my favorites box will sync. It goes to the sink process, like others have said, to about 75%. Then it freezes, and goes back to the loaded face.

Hi there! We should have a fix for these issues on S2 and some S3 watches rolling out very early next week. Stay tuned for the announcement!

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Since the newest update all faces get stuck just past 75%. Gear 3 / S8+, hopefully you get a fix soon…

Hi, have you tried clearing the cache? If you have then OK, if not then go the the app on your phone in application manager and clear the cache from there and then try again. I use and S3 and a J3 both have latest firmware/software and don’t have any issues loading faces, let me know how you get on