Can't see my purchases

[subu65]

Folks… I got my new android phone. When I installed the Facer app… But I can’t see my purchases anymore.

Anybody can help.

[mikeoday]

This link might help …

Purchases disappeared with telephone change

I had the same problem - I restored my purchases via the Play Store app on my phone… open Play Store tap the the icon that has three horizontal lines ( should be located on the top of the screen ) select Account select Purchase History Your Facer purchases should be listed there. Select the one you want and re-download/install it. Repeat for every one you want. I hope that helps.

[Ceeaye]

I tried the suggestions of reinstalling and that’s still not working
Any more suggestions?

[Batwolf]

best to contact support: Submit a request – How can we help? or e-mail: facer-support@little-labs.com

[newsletterwaschmasch]

Same problem. now try to connect the support.