Facer can not generate QR code in Watch App

doublemarkpro 2018-06-20 08:54:03 UTC #1

I install Facer latest version of Wear OS on my Ticwatch Pro and iPhone 8 Plus.

Once I opened the watch app Facer and tried to tap 4 times to create QR code, it says "Internet connection error cannot generate QR code" .I am sure I connect a normal WiFi but it doesn't work well.

Any suggestion to solve this problem?

Thanks.

richpdcomm 2018-06-20 14:45:15 UTC #2

I had the same issue with both my TicWatch-1 and Huawei Watch paired to iPhones after recent upgrades. I rebooted both the watches and both phones and the issue resolved. Hopefully, this will help you as well. If not, you may try uninstalling the Facer companion app on the TicWatch and reinstalling it. That seems to help with a variety of issues that may be encountered.

doublemarkpro 2018-06-28 05:22:43 UTC #4

It doesn't work for me.

I have reinstall and reboot the watch and app many times and it still shows the error message

richpdcomm 2018-06-28 13:33:20 UTC #5

Sorry to hear that. If you're confident that the WiFi is operating correctly then I'm not sure what else to try. Perhaps Facer support can provide some guidance.

doublemarkpro 2018-07-21 05:13:22 UTC #6

Anyone know the url that when generate qr code uses?
Maybe I can add that url to my VPN proxy to force the watch access it by VPN.
THANKS

doublemarkpro 2018-07-21 10:10:00 UTC #7

Not working.

The watch app seems did not send any connection actions via the wifi that I see the traffic data from my router.

So pity about Facer.

It should be a very good watch app for Ticwatch Pro.

mhart13851 2018-07-21 16:37:01 UTC #8

I have a Samsung Gear S3 Frontier Non-LTE and it won't generate a code for me either. It either brings up the face swap screen with my saved watches, or does nothing at all.

epiper601 2018-12-02 15:41:43 UTC #9

I have tried everything. It was working and now stopped and will not generate a qr code. The internet on the watch works have download other apps from the phone.
Is there no fix available?

epiper601 2018-12-02 15:42:20 UTC #10

Sorry meant to say downloaded from the watch itsself

Facer_Official 2018-12-03 16:36:26 UTC #11

Hi @epiper601!

Sorry about that - can you let me know what type of watch you use?

ajgreen 2018-12-09 04:48:47 UTC #12

I have the problem on Ticwatch E (and iPhone XS Max). Other watchface platforms work, and Facer can download the initial recommended faces. Just won't generate QR code

jaciwedlake 2018-12-21 03:24:56 UTC #13

I have the Fossil Q Venture paired with my iPhone XR and I am having the same problem. My watch is saying it can’t create a QR Code due to the same WiFi error. I have all the most recent versions of apps and updates and everything, so I don’t know why it’s not working.

fvalga 2019-01-09 16:44:09 UTC #14

Hi, I've the same problem: I can't generate the QR code. My smartwatch is a fossil Q and my phone is an iphone with Wear OS by google.

Facer_Official 2019-01-11 19:25:47 UTC #15

Thanks for your report! This is a known issue and you can follow the latest official updates here: http://community.facer.io/t/ongoing-issue-wearos-iphone-users-qr-code-showing-service-not-available

doublemarkpro 2019-01-18 13:38:12 UTC #16

Can not access to the website you quoted

Facer_Official 2019-01-18 16:08:04 UTC #17

Sorry, the url changed: http://community.facer.io/t/fixed-wearos-iphone-users-qr-code-showing-service-not-available/32160/32

The issue is now fixed by the way. Thanks for your patience!

doublemarkpro 2019-01-21 09:18:10 UTC #19

Still got 3.7.27 version of Wear OS in China App Store. Due to some kind of reason the Wear OS app is an Chinease Sepcial Edition for Chinease users.

Do you hava a ETA for the version 3.11.27 for us Chinease users ?