Facer companion app not available

General Tizen (Samsung S2, S3, Sport, Galaxy Watch)
21

Hi @Facer_Official I am happy to report that the app if finally working. Downloaded, installed and synced (free) watchface. Purchase will be the next step.
Thank you very much!
I am from Curacao country. Island in the Caribbean.

2 Likes
22

Woohoo, thanks for confirming!
Now we need to come visit Curacao - looks pretty nice!

1 Like
23

itā€™s working back now. thank u again for the good following up and i back to face watchfaces again.

1 Like
24

Awesome, thanks for confirming as well!

25

Although I must say that many watchfaces are not present anymore. Before there were some Hublot and Tissot, Tag watch faces that are not present anymore :frowning:

26

Thanks very much awesome job.

27

Hi
I am using sm v700 Galaxy gear 1, I can not find the facer application on the galaxy app store.
Is it not being released on there for this watch?

28

Hi @danialf64 - sorry about that! Can you let me know where you are located? Facer should be available worldwide but weā€™ve had issues in the past with some isolated countries.

29

I am in the UK

30

@danialf64 sorry just saw you mentioned that you were using the Galaxy Gear. Unfortunately Facer is not available on that device :frowning:

31

Hi, I canā€™t seem to install the Facer Companion App in my galaxy watch. Everytime the Facer App on android redirects me to the Samsung Gear App, it doesnā€™t show the Facer app to download; even searching for it in the the Samsung Gear App doesnā€™t show facer to be download.

Iā€™m located in Chile.

32

Not working for me in the UK

Screenshot_20190105-101552_Galaxy Apps.jpg1080Ɨ1920 128 KB

33

Hi @ghowett,

What type of watch do you have?

34

I managed to get the app downloaded and all is working fine
Thanks for coming back to me though.
Please close this case

35

Hiā€¦Not working in Mauritiusā€¦using Samsung Gear 2 though was working on my huawei watchā€¦please help!!

Screenshot_20190108-084457_Galaxy Apps.jpg1080Ɨ2220 141 KB

36

Hi
Iā€™m from Iran & it doesnā€™t work for me.
I have Galaxy Gear S3 Frontier and Note8.

This app no longer available for purchase or is not supported in this country or this device. (2290:4002:8dc13d63002)

37

i have same problem :unamused:

38

Hi iā€™m from iran and i want to download facer.io from galaxy store not allow for iran please help me

39

Hi there, same problem here from Iran, even though we the common and normal costumers are not the ones to boycott but weā€™re all that they can reach

40

I own a Galaxy Watch 42mm and Galaxy s8 plus, yet I canā€™t download the companion app from the galaxy store and didnā€™t find anyway else to download it, Itā€™s not a decent act from you and we are not the ones to be restricted, we, all Iranian costumers will be grateful if you be accountable to this act of yours, thanks @Facer_Official @facer.io