Just made this face and published it. Made one more in a blue shade and this one shows up in the Creator and Not in the Facer App… Already had people syncing it before it disappeared after i Published the blue version. AGAIN I ask you What is the limit of faces one can publish ? Ive been asking that question for a couple months now.
This happens to me also.
I have NOTE 8 Oreo and watch is Gear S3
I created 3 watch faces
face 1 and 2 show on the website
face 1 and 3 show in the app
also when I hit sync on the website says device not found
it works on the app on my phone
I cannot find any info on what is needed to be able to sync from the website
most of the help and tutorials is how to make the faces and less about the options on the app and website
The face did show up on website when I first published it and got 5 syncs right away…then when I published the next one the other disappeared… I’m pretty sure support will fix it…I’m just trying to be patient waiting for a answer
I had this issue a couple of months ago and they fixed it. Im sure it had to do with a limit on faces you can publish…i cannot do anything until this is fixed please
There is no limit to the number of faces you can publish on Facer.
Regarding the faces disappearing, can you send us an email to facer-support@little-labs.com with the link to the face that shows up and the one that doesn’t? This will help us drill into this issue and help you out.