A Closed ticket with no responce?

Support
1

I put in a ticket about an email I got

Created: June 28, 2026 at 9:12 AM
Last activity: Today, 9:44 AM
Assigned to Irene
Id: #190157
Status: Solved

How can it be solved when there are no replies from NO ONE at Facer??? Wow, talk about communication. What, they just close tickets because they want to and don’t want to communicate with their users?

1 Like
2

Whomever Facer has contracted for their helpdesk is just closing tickets to cash checks. No communication, and no resolution.

3

That’s pretty obvious! Sorry, but communication is key to everything