I can not find a page in the web or app that answers the question, “When did I pay Facer last and how long is my current level of service active?”
It does not seem to be on the web page under Manage Account. Doesn’t seem to be in the app where the tiny pencil points you too.
It should be in your Google Play account, if that’s what the payment got paid through
That works. Doesn’t tell much, but it at least tells you:
Facer Premium - Year Pass
Next payment: $39.99 on Aug 5, 2026
Which is more than the Facer site does.
I came here because the responses to my support ticket were not helpful. If they’re going to suggest going to Manage Account they ought to maybe check an see what’s available on that page given they didn’t seem to know.
Going to email them back and close the ticket.
I count “Check your Google Play account” as a useful answer.
The response that you received sounds like an automated response. When you reply to that email, let them know that it does not answer your question. I’ve had to do that to get it passed what seems to be Tier 1 automated replies.
Go to your Facer account in Facer Creator or any other Facer page you are signed into on the computer. Click your profile picture to see this.
Click Manage Account and you will see this.
Whichever ones you are subscribed to will show all the information. Plus give you a link to unsubscribe.
Oh yes, I looked there before anything. I get this:
I’m subscribed, sure, but for how long? Clicking on the pencil gets you that go to Google Play App message at the bottom. The Google Play App for Facer has nothing.
Checking my Google Pay account at least tells me when I paid and when I will have to pay again.
Double entry bookkeeping this is not.
Automated response is a better thought to keep than human buffoons certainly.
I’ll have to keep your suggestion in mind next time I ask Facer support anything.
