I didn’t have a problem before upgrading. I’ve uninstalled the app on my phone and watch several times. I have a galaxy active 2, which says it’s compatible. I’ve done everything on youtube and researched it. I hope to hear back soon.
One of your loyal customers.
It sounds like you need to get help from @Facer_Official on that one, you can contact them at: https://help.facer.io/hc/en-us/requests/new or email them at: facer-support@little-labs.com
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