Android app crashes

It has been a while since I used this app. Once I sign into the app, it crashes emeadiatly. I uninstall the app, reinstall it, every things works fine. Once I log into me account, it crashes every time. What am I missing?

Hi @Choard! Sorry to hear you are experiencing a crash at sign-in. Can you share the model of your phone and the version of Facer you are using? We’ll look into it ASAP.

I have the Galaxy S8 and the version of Facer is 2.6.1_1107.

I created another account and it is working fine. I am able to sign into my origanla account online without any issue.

Thanks for the info @Choard! If you haven’t done so already, could you send us the original email you used to login to Facer? We’ll investigate your account to see if it somehow got corrupted. You can send us that info at