Despite the website saying it works on Samsung S7, play store says it’s not compatible on my watch 
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If you have one of those Chinese phones that doesn’t run Android due to U.S. restrictions, then it’s understandable.
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Samsung s25 ultra
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OK, have you signed up for Beta? It says you have to be in beta and then reload the Facer app on your phone to be able to load WearOS 6 WFF watchfaces.
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Appreciate you trying to help.
I used the link.
![1000022347|375x500]
(upload://fQBzig1YOfU5zSxSSBNGhww5qfF.jpeg)
Unfortunately still not working.
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Watch is Samsung galaxy S7
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Never heard of it . Galaxy Watch 7 ?
Sorry yes. Samsung galaxy watch 7 to give it full title.
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OK one has to be specific . For example GW Ultra and GW Ultra 2025 are two different watches .
So your Watch is not ready for WOS6 yet . But you can make faces on creator or sync faces fom the app you just have to use the Non Beta part . You need to get the Facer companion app on your watch and so on .
Thanks I tried the app from the play store it doesn’t work when it tries to put the companion app on the watch… I’ll keep trying one or the other until one works or support answers my email.
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You trying to connect over Bluetooth . That is best . But at the same time ensure the watch is also connected to the Internt via your modem . Sometimes you have to start all over again . Some even find a reset of the watch is nessisary . I could show you how to clear the cache . But I don’t think that will help . I have to ask are you sure you have a genuine Samsung Watch .
Thanks. The watch is connected via Wi-Fi as well, I will keep trying. It was bought directly from Samsung in the UK.
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So @kremmen55 . I am sorry . I got confuse . The GW7 is not ready for Facer right now . See the Information Icon in the Watches list on FACER Phone App . That means the watch is waiting for the WOS 6 update .
So sorry .
Interestingly my Phone is just updating to One UI 7 . I am hoping that It will kick start the update process for My GW7 . Let us see . I will let you know .
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I up the subject - same situation, same configuration (GW 7 + SG S25 Ultra) + from the very first moment signed up for Beta. Watch shows “One UI 6.0 Watch” and still no possibility to use Facer. On my watch it displays the info that it is not supported by my device. I’ve returned to Samsung ecosystem after 5 years with Apple and I’m amazed that it is still not fixed while with every change and obstacle in iOS it was fixed by Nimbus and the Clockology guys in a day, top two…
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Greetings! Your Galaxy watch 7 must be on Wear OS 6, which has One UI 8, in order for the app to work.
Please confirm you are running Wear OS 6 by going to Settings 
About watch Software Information Wear OS Version. If it shows 6.0, you’re set! If it shows 5.x, you’ll need to wait for Samsung to roll out the Wear OS 6 update for your watch.
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It does, as I mentioned - straight out of the box it has updated itself to Wear OS 6 and still it fails to initiate Facer Companion. If I force it (by changing my watch setting to GW 8 small) I have a pop-up window that my device is not supported on watch. The number of times I uninstalled and re-installed Facer and restarted my phone. I even did a full reset of my watch - to no avail…
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I did find my mistake - and obviously you were right. Stupid me - took UI for Wear OS which is… 5 
Just a bit lower and information was there and then… I can’t with me and my brain not braining…
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Still wear OS 5 at the moment on galaxy watch seven so I will have to wait for the updates
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