App not working on Samsung GW 7

Support
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Despite the website saying it works on Samsung S7, play store says it’s not compatible on my watch :cry:

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If you have one of those Chinese phones that doesn’t run Android due to U.S. restrictions, then it’s understandable.

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Samsung s25 ultra

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OK, have you signed up for Beta? It says you have to be in beta and then reload the Facer app on your phone to be able to load WearOS 6 WFF watchfaces.

Facer Wear OS 6 BETA Testing – Overview & Release Notes

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Appreciate you trying to help.
I used the link.

![1000022347|375x500]
(upload://fQBzig1YOfU5zSxSSBNGhww5qfF.jpeg)

Unfortunately still not working.

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Welcome @kremmen55 What Watch do you Have ?

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Watch is Samsung galaxy S7

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Never heard of it . Galaxy Watch 7 ?

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Sorry yes. Samsung galaxy watch 7 to give it full title.

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OK one has to be specific . For example GW Ultra and GW Ultra 2025 are two different watches .
So your Watch is not ready for WOS6 yet . But you can make faces on creator or sync faces fom the app you just have to use the Non Beta part . You need to get the Facer companion app on your watch and so on .

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Thanks I tried the app from the play store it doesn’t work when it tries to put the companion app on the watch… I’ll keep trying one or the other until one works or support answers my email.

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You trying to connect over Bluetooth . That is best . But at the same time ensure the watch is also connected to the Internt via your modem . Sometimes you have to start all over again . Some even find a reset of the watch is nessisary . I could show you how to clear the cache . But I don’t think that will help . I have to ask are you sure you have a genuine Samsung Watch .

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Thanks. The watch is connected via Wi-Fi as well, I will keep trying. It was bought directly from Samsung in the UK.

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So @kremmen55 . I am sorry . I got confuse . The GW7 is not ready for Facer right now . See the Information Icon in the Watches list on FACER Phone App . That means the watch is waiting for the WOS 6 update .
So sorry .
Interestingly my Phone is just updating to One UI 7 . I am hoping that It will kick start the update process for My GW7 . Let us see . I will let you know .

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