Asus Zenwatch 2 not syncing with app or website

I have been trying to build a new watch face to test it out on my Asus Zenwatch 2, but it will not sync. It shows the sync screen on my watch and appears to be pushed, but it just keeps spinning and then stops without switching to the new face.

I have tried multiple faces, and this does not appear to be an isolated issue. Can someone please help me with this?

Edit: I disconnected and reset my watch, then reconnected it to everything. That fixed the face sync issue, but now for some reason it is no longer counting my steps. Please help.

I have the same problem with my Asus zenfone 2. It doesn’t syncyng …anyone can help us? Thanks