Battery issue on Gear Sport

Support
1

Accidentally uninstalled Facer when I meant to uninstall just a watch face, and when I re-installed it I started suffering really bad battery drain (100% in 6 hours without always on). The battery drain continued even when a Facer watch wasn’t the active watch face, Since uninstalling and using a face downloaded through the Gear app the battery drain is 20% in 24 hours, which I would consider normal.

Has anyone else suddenly seen dramatic battery drain?

2

Hi @chris5 - did it happen on all faces from Facer? or were you using a specific one?

3

Hi @Facer_Official

I downloaded two faces, one of my designs which I had used before without this issue occurring, and one called Spectrum (or something similar - I can find it tomorrow if required).

As I mentioned the issue persisted no matter which face was active, even when it wasn’t a Facer face.