Bug with Samsung Tizen in Optimization (9300 syncs only errors on Gear watches)

Support
1

My snowman watch is my most popular one yet at over 9000 downloads so far, but I’m getting a good number of complaints from users of the Tizen OS for the Samsung Gear.

The watch face is located here: CompuChip - A Snowman in a Winter Scene - watch face for Apple Watch, Samsung Gear S3, Huawei Watch, and more - Facer

The problem is that it transfers to the watch and then the optimization routine hangs about 80% of the way through the process.

I do some math and off screen manipulation if that helps narrow things down, but I don’t have a Gear watch myself so I can’t really debug.

1 Like
2

Hi @CompuChip!

Thanks for your bug report. We are releasing v3.0.1 of the Tizen companion app later this week and it should fix this issue for most users. I’m wearing your watch face right now on my Gear S3 Frontier and it looks great!

Note: there may still be some issues with the LTE version of the Gear S3 after this update, but we’re actively working on solving that as well.

Pasted image400×533 274 KB

3

Thanks for the quick reply! :smile: