Hi, someone did an “update” on my notebook and deleted the FACER application. Even models that hadn’t been published yet were deleted. Do you know if there’s any way to recover them? Sorry for the inconvenience. Thank you very much. Christian
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Every single thing you have done on Facer on facer Creator is Stored on the Facer Server ( Marvins Cloud Space ) . What you have to do is Login to Facer with your Login Details and you will get it all back . I hope that Login has been stored somewhere separate . I hope and pray the folders where you have stored your parts and formulas have not been overwritten . We all have to keep periodic backups of this sort of thing . You will find the Facer IO app on The Google Store . When you have that there is a link to facer Creator there . Good you still have your community Link .
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Unfortunately, I lost everything!
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You should have access to everything via the website. As Russel said, just log in on the web.
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Christian . Are you saying that you have no record of your login . I have a very poor memory and it gets worse by the day . I keep all my Logins in a file on another device . If you have absolutely exhausted any chance of locating your Login you might get some help from the Facer Help Desk . You must Outline your health situation and how hard it is for you but that the Facer experience is important therapy to you . I am not certain but they may be able to Recover your login from your community Community one . I do not remember anyone saying it could be done . You have no choice but to ask . Do not go creating another login for now .
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Hi Russell, I can open Facer, the photo appears, the screens I bought appear, but the free ones, and all the ones I made, including your copies, that were there “disappeared”. I wasn’t even going to renew Facer Creator this year because my health insurance was going to go up. I bought an external hard drive that arrived today, where I was going to keep everything saved more securely.
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Looks like the link in this community profile does not exist, but on Facer I see your profile:
This is you user page: Facer - Thousands of FREE watch faces for Apple Watch, Samsung Galaxy Watch, OnePlus, Xiaomi, RTOS, VEE Wear, and more
without a hyperlink, the user ID is: /user/9ElsJ9wCh5
but no watch faces there…
I suggest you go to Facer Support
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Thank you, my friend, I’ll do that right now!
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I sent a message, a photo of the page, and explained what had happened. Now we just have to wait. Thank you all for your help and guidance.
“My page, all the clocks I created in Facer Creator, as well as the ones I downloaded, users, even the screens I created but hadn’t published, “disappeared”. I wasn’t going to renew Facer Creator now because I’m having serious health problems, but I believe this wouldn’t happen. Thank you in advance. Christian Fernandes”
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Did you actually publish your faces? Maybe theyre still in drafts in the creator?
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I had published over 100 posts, but I had few followers (200). I duplicated them all, and some only had a function that I learned here in the group, or that some members taught me. Everything was deleted. But I don’t know why or how this happened.
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Christian . At some stage recently did you make a mistake with your login and create another one by Mistake ?
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OK . Your profile link gives error 404 right now .
It did not earlier . I saw you old Profile and nothing there but some Favourites .
My guess is they are working on it .
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@christianfernandes38 . This is not your previous Profile . Looks like you made a new one .
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No, my friend Russell. He didn’t even have a password, basically just Facer and the normal computer passwords. The only password was to turn on the computer. Only Facer “disappeared”.
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This is your Previous Profile . You would need to have made a note of the login to get back in . The link works on my Mobile phone . I will post it here . You have to ask Facer to recover this account and Profilec. Dont make a new one .
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I didn’t create it; when I opened it, it appeared different, but it’s the same email address. I logged in through Google as always. Nothing new.
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I saved this example, and it continues.
Yeah . Email address is only part of the login . You will always need the Password as well. I pray that Facer will be able to help you to get a new password for the Link above and Marvin has not disposed of all your work so far . When you get a reply from Facer you can tell them I am happy to be an assistant for you . I know many others that will also help . We must Remember this link to your previous Account / Profile . I will file it as well .
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Some faces are still around. This one is not published and obviously there:
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I always made a copy. But even those aren’t turning up anymore.
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