Can't get Facer companion app in Guatemala

Hello, can’t find app companion app in Samsung Store app. In facer android app, I was redirected to a Facer companion app but when I try to install it, it says “This app is no longer available for purchase or is not supported in this country or in this device” I’m using a S7 edge with gear s3

I also have the same problem. Im from Costa Rica. Any help?