I created a watch face and synced it. Then I edited the face, updated and saved it. However, when I sync it now, the old version of the face is what appears on my watch! Is there a way to clear cache or something to stop this happening? The face is correct on the app and website, but still looks wrong on my actual watch when I sync it.
Hi. Make sure you select the latest update to sync
if If it doesn’t change, delete the phone program once and install it again
I’ve had this issue too occasionally - I’ve definitely got the right version selected, and I’ve even deleted and reinstalled Facer from my watch and phone, with the issue persisting when I reinstall them. Sometimes it seems to resolve after a few days (perhaps Facer resynchronises or refreshes?). Interested to hear if anyone has any additional ideas
My wife said today that her watch face changed by itself. It could be a system bug… As @roycaruso said, you may have to do this several times.
I also Have had Issues with the face synced not being the one I was working on but the one with the error . Are you doing a TWO BUTTON Reboot on the Watch assuming it is a Two button Watch . I do not know about a Reboot on Pixel . Be Aware the server gets confused with renaming faces that have been Previously Published . It tends to preserve the original name on the Apps . I do not change the name once it is published . Don’t duplicate Publications only the DRAFT .
This bug we are experiencing will be temporary . Judging by the Revision name of the Phone and Watch apps I guess we are overdue a Watch Companion app update .
I did some Tests some time ago .
On my GW4 Classic I hold the two buttons in till I get the Rebooting Notice then Quickly press the Upper Button repeatedly and this screen comes up . I was not able to clear the Cache with this like I did on my Tizen . I beg you to take great care . This is Undocumented .
BTW Navigate with the UPPER
button and hold to implement the selection .
Take care .
My update - I just got a new watch and new phone for my birthday - Installed Facer, tried to sync the watch face, and the old version still appeared on my watch. To me this means it must be a server-side issue?
Interesting insights all! I wonder if @Facer_Official is aware?
Congrats on you Birthday . With the new watch you have obviously selected it in the Facer settings on Th Phone Check the Correct Face is connected with Galaxy Wearable . Ther was a Companion App update the other day .
Strangltly it takes a couple of days for a New Watch to settle down . ENJOY .
Yes Face mus be aware of the Reeboot Screen . Probably many others . I would think they would rather it was public Knowlage . There is a High chance of Bricking Your Watch if you play around with those things not knowing what you are doing . Facer can not accept responsibility it is a Samsung Engineers Setting .
I had a similar issue on my Galaxy 4 Classic. Glad to know it’s not me going crazy haha happy birthday!
Thanks! Fingers crossed it does settle down I meant hopefully Facer knows about the sync issue (not the reboot, they’d know about that for sure as you said). I haven’t messed with any of those settings, don’t want to brick it because I don’t know what I’m doing
You’re not alone, my fiend! That’s the watch I just got