How do I get a response from customer service. Placed an Apple Watch band order 29 March. Paid 70 dollars. Have not received the order. When email customer support I am told via email response we will contact you shortly. However, have not heard anything from Facer.
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From the page below you can send a support request based on your specific problem.
Submit a request – Facer Creator
If you do not hear from them in one week, send me a private message with your ticket number.
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Well that is from someone who cares . Thanks for the link . I never know where to find it . Thanks for being there @Linlay
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I have never received an answer to any question… not that I had many. After a few I gave up.
Even when I sent positive “thank you” message (for fixing HR) I didn’t receive “you are welcome” response.
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I think you have to chase up the Ticket Number .
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You’re welcome @russellcresser .
Yes, guys, Support goes by ticket numbers - which is why the email response specifies: “If you ever need to reference this email, you may use this reference ID…”
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Doesn’t matter. I love Facer anyway. 
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