Daily Mix not mixing

When I try to access the daily mix, nothing happens. My husband uses it and it works fine for him on the same watch (Huawei) and he has shown me how it works on his watch. I see the blue circle with a star in it, but it doesn’t do anything. I click on the little “refresh” arrows and it turns grey, but still nothing happens. Can you tell me how to get the daily mix to work?

I’ve already tried restarting my watch. I’ve also uninstalled and reinstalled the app.