Facer companion app not syncing to watch

Hi, I have been using facer on my watch for a while, but was having issues with the watch so factory reset it. I attempted to sync companion app to the watch and it does nothing. Can’t seem to find watch. I’ve done ALL the steps to try and fix this. Bluetooth & internetare on. Uninstalled reinstalled, cleared cache etc. It still says my last watch face is installed on my watch. Any thoughts? Or how to disconnect my watch from the app and start afresh? Thanks in advance. My phone is S8 and watch Moto 360

It sounds like you need to get help from @Facer_Official on that one, you can contact them at: Submit a request – How can we help? or email them at: facer-support@little-labs.com