On the 14th of April, my subscription renewed,
invoice/receipt numbers as follows
|Receipt number ending in 4197
Invoice number ending in -0002
On my credit card bill i have a payment for the same amount, paid to “Face First Skin care”
address Venice, CA, USA
No other purchases were made to the USA or anywhere else at the time, and the payment showing to face first skincare is the same amount and at the same time as the facer renewal, but why face first skincare and not little labs ( as shown on the receipt)?
If this charge is correct, and if so then I’m, assuming that either Face first skincare are either a handling agent for facer/little labs, part of the same company or using a registration(?) that was previously used by Face first skincare and the banking systems have not updated
If the skincare company is being used as a handling agent, or part of the same company/group, then this needs to be communicated out to customers to prevent confusion and the possibility of raising it as a fraudulent transaction