Facer is causing a blank second screen

Since today the Ticwatch Pro 3 Ultra second screen keeps black/off. I tried some restarts and a factory reset. Everytime facer is installed the second screen stops working. After an uninstall of facer and a restart it’s working again.
There was no firmware update or something like that.

It sounds like the Facer Companion app was corrupted for some reason and you reinstalling it fixed the issue.

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No. I tried it 3 times. I though it was another problem but I figured out that it is facer app on the watch.

I would suggest you contact Facer Support by emailing them at: facer-support@little-labs.com They will want you to include the watch brand and model number, the operating system version plus the Facer app version you have. Also include a detailed explanation of the issue you are having so they can investigate what might be going on.

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