Facer no more syncing

hello i have a question

sent to watch is not working in facer ceator and on the website
and my watch faces in creator are blanc some only black ore not loading at all
not knowing what’s wrong its workt before

the only way to send it to my wachts its by the app on my phone but a have edit a early made face and when i want to sent it to the watch via my phone its sending the old one before the edit the app its showing the edit one
a week aggo i made this face and synct it to my watch whitout anny error
have reset the watch to factory settings but its stil not working
please help me

( sorry for the bad englisch i’m dutch )