Facer premium suddenly stopped

I have a premium year abbo on facer till 22/7/2022 for Apple Watch.
A while ago it suddenly stopped.
I contacted the helpdesk multiple times through different channels the last 2 weeks.
They dont even answer my mails.
I just get a ticket number and thats it
Anyone same problem?

Is cash their main concern?
Its a beautifull application…
I would keep it for years.
WHY THEY DO NOT ANSWER???

Please be patient. They will get to you. Don’t give up.

Stil not solved…