Still showing no results for me on search, but when I looked at currently installed apps, there was an update available.
Nothing here usa
I’m also having this problem. My phone is a Samsung s8 .I am in the US and trying to install on a Samsung gear 2. The companion app is missing. The link you provided doesn’t work either.
Hi @nikkiwebb2012! Sorry about that - can you confirm you see this error message when opening this link on your mobile phone? https://smarturl.it/0i7cbh
Need a link for ios, my phone is an iphone 8 trying to install on a samsung gear s2.
Hi. I have a galaxy 8 and the gear 2 and I am not able to download the companion. Could you please assist?
Tbanks
Hello
I’ve tried many times to get the facer app for my galaxy watch on the galaxy store bit to no available. No matter what link I click on the option to install it is there but every time I click it I get an error saying it can’t be installed.
Hi!
Can you let us know:
- What country you live in
- What type of smartwatch you use
- What type of phone you use
Thanks!
I currently reside in the US. Miami to be exact.
I’m using the Samsung Galaxy watch.
I use a Samsung Galaxy Note 8.
@kishinmukito sorry about that, you definitely should be able to install the app. I imagine you tried killing and restarting the Galaxy App Store app to see if it fixed it?
Yes I tried that and restartedy phone as well
@kishinmukito can you try contacting Samsung and see what they say? We’ll do the same on our side and will provide your information.
@kishinmukito - can you also try installing by going directly to this link on your mobile phone? http://apps.samsung.com/gear/appDetail.as?appId=AXJhdjIJJA
Thanks!
Sorry for the infrequent replies but no it still doesn’t work.
I use a apple and I tried to use the link it didn’t work
My phone is an iPhone 7 I have it paired with my galaxy watch when I try to use the link and it opens my galaxy store in the wearables app it just opens the home page
Hi Im from Iceland and I hafe the same issues.
Samsung S9+
Facer companion app was installed, and Facer watches working on my Samsung watch, but all of a sudden its not installed on watch, and not available in store. There is some other app but that is not working with weather and more, not good enough to use.
The download link that is posted here gives the same results, “… not available in this country.”
If you don’t get an answer here, you could sent a request to the official support people:
https://help.facer.io/hc/en-us/requests/new
or
send and email to: mailto:Facer-support@little-labs.com