Faces never reach the watch

Support
1

Hi
New to faces installed when there was problem with ios app.

Problem is that i can find the faces on watch. I transfer the face from ios app to watch and get transfer ok on phone, but the faces newer reach the watch.
I have enable/disable bluetooth on booth devices (ticwatch pro and iphone X) removed and installed the apps on booth devices, with no luck.
When i transfer i have tried open facer app, facer faces ect on watch, no difference.

2

Hi @ole!

Can you confirm you saw the QR code on your watch and scanned it with your phone app?

3

Yes it worked after the ios Update

4

Nice! Can you try and put your watch on wifi and see if that helps getting the faces across?

5

Wifi worked if i go to connections on watch and wait for signal and back to transfer, same for every transfer.

6

After the new facer watch Update transfer work

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