Failed WFF AAB Imports

I have two right now for more than 2 weeks. I submitted tickets. Getting ZERO Response back from the “Team”. I keep re-trying to publish them (shows a new/reset “last edited/published” when I do that) in hopes that the “Team” has fixed it, and hasn’t told me.

It’s incredibly frustrating that WatchMaker fixes stuff in 3 minutes, and Facer take 3 weeks, if at all. I think we’re over the WFF 4 hump at this point, and the Facer “Team” shouldn’t be behind anymore At this point, I believe they are completely ignoring WFF AAB Import people.

The only thing I can do now is complain publicly.

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We are incredibly sorry for the frustration this wait time has caused for you. Rest assured that we have alerted the team member assigned to your ticket and they will follow up with you as soon as possible.

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