Gear s3 does not work .. always has the same problem

Support
1

I have gear s3 and note 8 but I always have the same problem. the dial set to facer returns to the default face … I waited all the updates and I made them but I think I’ll have to uninstall because the problem has not yet been solved

2

Me too

3

Same situation here. 2 Gear S3’s with 2 Note 8’s. But if we put the watches on airplane mode, they have no problem whatsoever. Perfect everytime. Hoping for a fix.

4

@bagomez2014 @bg1979 @plamas Which watchfaces are you seeing this with? Also, how long does it take before the watch returns to the default face?

5

After the last update it still continues with the same problem. It takes about 1 minute from when I take it off the dock or pick it up from my desk. For 2 seconds it is frozen and then it goes to the correct time. I then go through notifications and when I slide upwards to clear it goes to a black screen instead of a watchface (any from facer) then it acts like it’s syncing but then it reverts back to the default face. I have the Bluetooth version on the latest firmware and I have Facer Plus. Can’t wait till it gets fixed.