Heart rate always shows 66

I have a Fossil Gen 5E running Wear OS 2. I created a face that displays the heart rate, but it was always showing just 66 no matter what the heart rate on the watch is. I thought maybe something is wrong, so I started with a blank watch and only dragged the heart rate complication to the center of the watch. That’s all that’s there. No code, and the text of the complication has not been changed from “#ZHR# BPM”.

It always shows 66 BMP. It never changes.

If I go into the Fit Heart Rate app, it shows 59.

Why isn’t the heart rate updating at all? I’ve read other posts about how it isn’t instantly updating, but that’s not the issue here. It’s just not updating period.