Help: Watch Faces Not Loading To Watch From Computer

I can load watch faces from my phone app, but the faces aren’t loading via my desktop computer. Can someone please help me with this?

Maybe you weren‘t logged in?

I’m logged in on my phone and on my watch. It works via the app, just not on my computer.

You have to be logged in at the Computer, that´s what i mean. This happened to me once… :wink:

Yes, I am logged in. Why doesn’t this work?

Hmm… you should ask @Facer-Staff. Or write to

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Hi @Dankees - yes, please send us an email with the info on your issue at We’ll do our best to help you out!