How to get back a payed watchface?

I bought a Suunto7 smart watch and several watch faces via WearOS (Google). Now I had to do a reset and reinstall everything, including the Facer app. I found 2 of my dials but not the most important one. It is ‘G7 digital MB Sport S3/S4’. How do I go about getting it back on my watch?

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Welcome to the community. If you bought the watch faces from Google Play, you should be able to go to your Play account > My Apps and find every app that is connected to your user account. You should be able to redownload them from there.

If you bought them from Facer, on your watch tap three times like changing a watch face. Then go all the way to the right until you see the gear for settings. In the settings menu towards the bottom will be a link to “Restore Purchases”.

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It doesn’t work. Meanwhile, I’ve found the lost dials after having restored “Purchases”. But I can see there just black circuits with titles as “G7 digital sport mb”. It tries to load it without success. There are 5 black circuits with invisible but named images I can’t download. For me they don’t exist anymore.

It works again, but only partially. I can now load the dial I want, but not version 2 - it’s a dual dial. As hard as I try, I only ever get version 1 (by pressing 3 times). But I can see version 2 in the selection.

My mistake, to change the dual dial, I have to click on the analogue clock hand and not in the middle of the dial.
Thank you for your help!

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Glad that you got it figured out.

it’s not working for me. I have a s21 ultra which shouldnt matter. im using the Galaxy watch 4. any tips

If going through the above steps doesn’t work. It sounds like you need to get help from @Facer_Official on that one, you can contact them at: https://help.facer.io/hc/en-us/requests/new or email them at: facer-support@little-labs.com