I purchased the Premium Facer but now it is gone

Support
1

I purchased the Premium service but when I upgraded to the latest ver 4.9 It is asking me if I want to purchase Premium and I already have.

1 Like
2

Hi @Persy! Sorry about that! By “Facer Premium” do you mean “Facer Plus”? Or do you mean some of the premium watch faces that you purchased?

3

Facer Plus…

4

Following up with you by email - we’ll solve this for you!

5

You SOLVED it… Thank you!!!

6

Same here… Now is showing like I haven’t paid for the app… I have an email confirmation when I bought the app… Now after last night update is asking againg if I want to buy the app and get premium previleges.
What can I do? I’m even subsribed as beta tester… And I see in a corner a word “beta”

7

@artcotto can you send us an email at facer-support@little-labs.com? We’ll do our best to help solve that for you!

8

I did already… Last night when this out with proof of my google play transaction.
My email is artcotto@gmail.com

9

@artcotto we just looked and couldn’t see an email from you. Are you sure you sent it to facer-support@little-labs.com? Thanks!

10

I just resend the email with purchase proof again, Please check up your email.
Thanks

11

Thanks everyone!! Finally got it back some time ago. Sorry for the delay.