A question that comes on my mind is - why no other watch face apps have issues working on Tizen 5.5? What’s different about Facer that makes this issue appear only with it?
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Anything new??
Well I’m glad to see I am not the only one having the issue for over a year now, sad to see there is no resolution as of yet.
Hello,
I also take this opportunity to say that I can no longer use Facer on my GalaxyWatch since several weeks. Hope fix soon , my subscription is no longer usable 
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i haven’t experienced this on my Samsung watch yet.
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Maybe you’re still running on the old software version like me. There’s an update available for me, but I’m scared to use it 
I also got an update. I installed it & it still says version 5.5.0.1, but so far for about 1/2 hr now, it is not having any delays. Knock on wood. 
Nine is still running 4.0.0.7 
I had the update today but Facer is still struggling 
Well, after 24 hours, I can say that the new 5.5.0.1 bug fix release is certainly a much needed improvement. It still causes Facer to freeze, but much much less frequently. I’d say it’s about 75% there. More work needs to be done though. @Facer_Official, will you still need a dump of the freezing under this new release? Thank you of you had any input on this release by Samsung.
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Greetings. @Facer_Official
Facer is still having really bad performance issues after some time on Active2 using 5.5.0.2.
It’s pretty slow generally aswell. Not sure I would describe it as freezing but it (and the whole watch) gets slower and slower untill it feels like its running on a i486
Really hope this gets resolved soon since Facer is really neat and I just wish it would run well.
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Hi guys - Thank you for your patience. We finally have an update on this front. We have just released version 5.1.35 of the Facer companion app, which is now available for users on Android phones (should be available early next week for iPhone users).
If you are experiencing the performance issues (freezing/lagging) described in this thread, please install this new version (5.1.35) and toggle “Always-On Mode” to on. After doing this, we’d love to hear from you about how things are running after the update.
Thank you!
-The Facer Team
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Fantastic! Installed and will test for a while & update you. 
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In the morning i have got a patch for Tizen, and its looks fine… Tizen version still 5501 but the facer is working fine now… oooops Galaxy Watch and Galaxy S21… have nice weekend friends!
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Looks fine here too. Thanks all saints, it’s been too long waiting!!
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Okey, I’ve got one issue after about 5 hours… The watchface started some kind of zooming to left upper corner, not responding to watchfaces changes. So I restarted the watch and it seems ok again, but I will continue check it through out a day and I’ll let you know.
I’ve always had to delete and then resync if I make changes to a Face.
At first it was great! Then the first night I happened to charge the watch & when I woke up in the morning it was frozen stuck & needed a reboot. Now after 2 days the freezing has started again & I would have to say it is definitely worse than before. A reboot doesn’t seem to change things. Do you need a re-dump? Also lots of “facer has stopped unexpectedly” errors.
Edit: After 3 days, it is working great again. Weird…
Edit#2: I also got the super zoom to the top left. Had to delete on watch & reinstall to fix it.
Hey! At first the new patch worked great, however after a couple of days the same issue has reappeared. Can someone from the Facer team tell me how I go about getting a refund for the annual premium service?
Thanks for all the feedback. Regarding the “zoom” issue, we’ve confirmed it on our side and a fix is on the way.
Regarding the lagginess/freeze - can you confirm things do seem better with the latest build (assuming you have AOD on?)
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