FACER Community

[KNOWN ISSUE] Step Counter issue on Fossil Gen 6 updated to WearOS 3

Hi all,

The issue:
As many of you have reported, we are seeing some issues with the step counter on the Fossil Gen 6 devices that have been updated to WearOS 3. On these watches, the default step counter complication provided by WearOS appears to no longer work, which affects Facer as well as all 3rd party watch faces using it.

Our team is investigating this issue with Google and Fossil. We are expecting this issue will be solved soon.

Known workaround:
The only known workaround at this point in time is for watch faces that allow the user to customize complications. For these faces, switching the step complication from the step counter provided by Google to the step counter provided by Fossil is known to fix the issue.

We will update this thread as we learn more and are hoping to have a fix for this soon. Thanks for your patience!

3 Likes

Any news on when a fix will be avaiable for fossil Gen6/wearos3 issue?

Also, if a work around is to use watch faces that allow the user to customize complications, how can i search and find these faces?

The update that released today seems to NOT have fixed the issue. Even after a reboot. Fossil Gen6 with WearOS 3