LG Watch R unable to send face to the watch...facer crash

Support
1

I created 2 watch face for my LG watch R, one is working, the other one no…facer crash every time

2

Hi @monellim! Sorry to hear that one of your watchfaces is crashing! Can you share the link to that watchface? we’ll investigate.

Thanks!

3

4

Thanks! We’ll have our team look into it as soon as possible!

5

Hi @monellim, we’ve been trying to reproduce your issue but unfortunately we can’t. We’re trying to get a bit more information so we can really pinpoint the problem. If you can answer the following questions, that would help tremendously!

Is the app always crashing when you try to sync this specific watchface?
Are you experiencing a slow down of the app just before the crash?
How many watchfaces do you currently have on your watch?

It could also be a connection problem. Could you try resetting the connection between the phone and the watch?

In order to reset the connection:

  • Put your watch into airplane mode.
  • Disconnect your phone from the watch by going into the Android Wear app, clicking the three-dot menu in the top bar, and pressing ‘Disconnect from…’
  • Connect your phone to the watch again, simply by pressing connect in the top left corning of the Android Wear app.
  • Turn off airplane mode.

Thanks for your help! And I hope we’ll get this resolved soon.

6

Hi all, i solved, i just re-build the watch removong all the weather forecast and now work!