Loading Watchface

I’m at my wit’s end with the non stop issues with the facer app. I am getting the stupid loading watchface on my Asus zenwatch 2 and AGAIN cannot sync a watchface. I have had this problem probably 3 other times and the ONLY solution I have ever found was a complete reset of the watch. This is completely unacceptable. I have seen other people bring up this issue and never a solution from developer. I have tried everything from uninstalling the app on the phone and watch and also wipping app data on phone and watch. Only a watch reset works but sooner or later the issue occurs again. Please help me out.