Location and weather not working on watch

General Tizen (Samsung S2, S3, Sport, Galaxy Watch)
1

I’m trying to make my first face …

My face works in the editor of course, but when I run it on the watch, location and weather data are incorrect: location is fixed “Los Angeles” like in the editor and data are empty ( – )

Maybe I’m missing something big and the problem is simple to solve, but I can’t find a fix so I’m asking your help …

All Facer pieces are updated to the latest versions, The phone is a Samsung J7 running 8.1 and the watch is S3 with Tizen 3.0.2. Sync looks to work fine.

Any suggestion?

Regards,

Marco

2

This problem I had from the day on I created my very first facer watchface.
The reason must be in facer itself because other popular watchface programs (like mr time) both weather icons and temperature data work. I would really appreciate a solution because facer “programming” is more convenient than other systems I tried :slight_smile:
best regards
Gordon

3

Did you check Enable Weather Data on the phone app? Its under settings…

4

Actually under setting I have no check for enabling weather data. The only thing I have in setting is a section titled “weather data” with the settings “temperature scale” (C/F) and “set manual location”. Worth to say that here I put my city, but the watch continues to display “Los Angeles”.

5

Are you in Android or OS phone? In the Android App, just above temperature scale, you have enable weather data and weather sync frequency…

6

As wrote above, Android 8.1.

I can’t see anything to enable. This is a screenshot of my setting page:

Screenshot_20181101-224202_Facer.jpg1080×1920 200 KB

7

Got a Solution (probably). De-installed facer (beta) on Phone and re-installed official (non-beta) again.
First impression was correct, hope my next watch faces can proof this :wink:

8

Must take back my last statement.
In fact, de- and re-install worked approx. for one day.
Now the display is (again) ‘–’. Frustrating!

9

Hi all,

We are actively monitoring this issue and working towards a resolution this week. We will keep you posted on our progress.

10

I have everything official from stores, no betas.

It would be nice to know, just for have some more info for debugging, if weather data are supplied by the phone via a kind of plugin - so that location and weather on the phone are the same on the watch - or if the Facer apps lets the watch to use the phone as a communication hub and the watch gets its own location and weather data.

11

How long is ‘a week’? Seams at least more than 27 days.
Let’s therefor give up - I did so and switched to watchmaker.
Everything works, even click actions.
Bye bye so far

12

@Facer_Official:
Any solution about the weather data? Nor location neither weather come really up in time to my Gear Sport. I programmed a watchface that uses also sunrise and sunset: the same. My husband’s Zenwatch 3 doesn’t even work these things with dealy, it shows free space on the location where weather data should be.
Can I do anything for you, need any help?
greetings, Petra
update: perhaps I should mention, that I live in Europe, if this is of any importance…