Hello all, I’ve just buy a new Galaxy watch 6 and I selected watch 5 in app because 6 doesn’t available for the moment. Some features doesn’t work, specialy weather. Nothing appears. Is it tied to this fact ? That’s 6 isn’t already ok in app ? Thanks in advance for yours answer. Regards, Seb, from France.
Welcome @schoppner.seb . It will all sort out in due course . There is a lot to do . First make sure the Phone has all the permissions switched on to make the best connection to your watch . I and Many have The Open Weather App from the Google Store on their Phones . I have the GPS on on my Watch . The weather is important to me . Show us which Face you are talking about and we can check it is OK .
Hello Russell
Sm summer 0 for example.permissions are ok because all was ok with my previous samsung watch.
OK . You are not new to Samsung watches . Now the Favourite Fix is rebooting the Watch and your Phone . May be even Twice . Not reset . I press the upper and lower Physical Buttons till it says reboot . Your phone has to be connected to the Internet all the time for the Weather to be updated . But you know this . I have to go through it .
I rebooted both twice and same issue, and now, even the steps counter is to 0
OK .So are you using a Customisable Face on your watch . If so you can do a Tripple Tap on the Face then tap the seeings Icon . Now tap the Imperial Metric selection . Now tap it again to go back to the previous . Now the Home Button ( upper ) on the Side . That refreshes all the Weather and health Data on your watch . If the Face you are using is not customisable scroll to the right til you get to the Facer settings screen then do the same .
Sorry but same issue. I changed metric imperial, time format. Same things.
I tried the same thing from the phone, and same issue
Really stupid question . Your Bluetooth is on on both yeah . Your Galaxy Wearable App shows your Watch is connected Right ??
Yes
If you switch of the WiFi on your watch is it still connected.
Get your Phone to forget the previous Bluetooth connection and make another .
Here is another one . Uninstall your Facer App and get a new one from the Google store . Not Facer .
I don’t know why, but weather is now ok… But steps counter not, while it’s ok on samsung health
OK Cool we are getting somewhere . I think there was some chatter here . I am not sure if the Steps is a Bug that is being fixed . Let us see if it fixes crossing Zero at midnight .
Stay with us . I am Shutting my Laptop now . I will see if I can find the chatter about the Missing Steps. At the moment giving it a bit of time is often the fix.
The same situation was last year when watch5 came out.
Again, I’m just guessing but I think it will take a month or two until all apps catch up with updates.
That says it all… facer is not ready at the moment for the new watch.
OK, I thought it was that, we have to wait, it’s normal…
Thanks for all yours answer. Bye
schoppner.seb The newest update just rolled out with the support for watch6.
Don’t forget to update Facer app on the watch as well!
Hello all, updates done on both devices. Same issue. I thinks that maybe dials must ne updated too. Watch6 is now available and I selected it on the choice menu. Thx
You did remember to select watch 6 in facer app on the phone? Didn’t leave it to watch 5?
Yes, Watch6 is selected.