Old simple watch face failed

Support
1

I was trying to figure out why a face made with Facer Premium tags would not load on my old Galaxy 4. I selected a face at random to see if it would load and it did load, but with only the minute hand and the second hand and the minute hand would not move.

Sent the details to Facer. In the mean time I am not going to go through all my other old faces to see if they load. Que sera, sera.

Broken - Tudza - Orange Heavy Texture - watch face for Apple Watch, WearOS, Galaxy Watch, Pixel Watch, Huawei Watch, and more - Facer

Re-made and working - Tudza - Heavy Texture Orange - watch face for Apple Watch, WearOS, Galaxy Watch, Pixel Watch, Huawei Watch, and more - Facer

Note: All of this was before I ran the update on the Galaxy 4 to UI 8 WearOS 6

2

Sorry you’re experiencing this, I don’t have any problems with my GW4 Classic, which was also updated not long ago/recently

1 Like
3

Hey there, and so sorry to hear about the trouble with that Galaxy Watch 4. Can you please share your ticket number with us so we can alert the team?

4

Not a big problem. Easy face, easy to recreate. I was just surprised that the original was broken somehow.

Ticket #179857