Pand for a watch fase, but face keeps demo modes

Support
1

I purchached a watch face, but the watch face keeps demo modes, and in the app it also shows that i have to buy it (again!!).

What to do?
Any suggesties?

Thanks,

Peter

2

Welcome to the Community Peter, and I’m sorry you’re having this problem. All I could suggest is to contact the Watch Face designer directly, if you can, otherwise contact @Facer_Official via email here - facer-support@little-labs.com
You could also try restarting your Watch and/or Phone.

3

For premium issues where you can only access free faces you need to contact @Facer_Official at: https://help.facer.io/hc/en-us/requests/new or email them at: facer-support@little-labs.com

4

Sorry @mrantisocialguy but his problem was with one Face that he purchased, not premium features.

5

Same concept though. If he had to pay for it, then it’s a premium face.