Predator Storm Digital Black wont sync

Purchased Predator Storm Digital Black and it will not sync to my S3
Even after all updates installed.
Restarting both apps , watch and phone .
Clearing cache
I did not clear storage in facer app for fear of losing everything.
Is there a section in the app that has all purchases shown and stored.
Also the dashboard that im typing in now on S8 is hidden behind the keyboard can we fix that .
If said watch faces dont sync how do i get a refund
A$ 2.89