Preview is not what you get

I did got complains that when users sync my face the face they get is NOT the same as the preview…

I did test it myself and they are right, the hands are not right… removing them and adding the right ones again is not helping they still will be wrong…

Here is the face, it’s not a big deal but it make me look stupid and I can’t fix it… I did notice it is not just this face but more have the same problem…

For the record, The Minute and hour hand are after sync to watch not the ones on the picture below…

https://www.facer.io/watchface/kwj7dERurU

For me it get even more strange, now the preview for sharing is right (was also wrong) the face appear in my phone app also with the right hands but it refuse to load with the right (black) hands… same with my other Daytona replica both use the same hands… that’s might be the problem but that would make me even more confused… it almost looks like the wrong version is stock in some buffer on the sever side…

Usually it’s a caching issue, especially if you’ve updated the watch at some point or it saved a few times before publishing. Telling people to clear their cache or, if that doesn’t work, uninstall and reinstall Facer should do the job. Otherwise they’ll have to wait until the store/app gets a refresh :+1:

Hmmm good thinking… lemmee see…

Edit, nope still wrong hands… seems everybody who did try get the stock hands I used as placer and the black ones are not apearing… seems I have to remove the facer this is looking pretty stupid for users…:imp:

I tried it and it looked like the preview?

Then I am even more confused… Not that it is a real big deal for me to remove the face or to let it till it solve itself…

If it’s working for you it have to be an caching problem I did update the face a few times to see if all was working fine and looking right… (I always do).

Tnx for the input and as long for new sync’s it seems alright I let it and take a look in a few days again. :slight_smile:

No worries, glad I could help :slight_smile:

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