Problems with images

Support
1

I’m trying to make a new watch but is not letting me add any image, any kind, even jpeg or png, is showing as invalid image type… can someone check about this? I’m using safari…

2

have you tried the same using chrome and face same issue?

3

I’ll ditto @sunilupatil on the Chrome. No problems here

John

4

The issue of Invalid Image Type is occurring on me also. I’m using Chrome and Microsoft Edge and both return invalid image type for PNG and JPG image types.

5

I have the same issue too. I cannot upload any image. Chrome or edge do not work.

6

I had the issue, I resolved it like this:

In paint I adjusted the size of the image to 640 x 640 and gave a name to the image “animation eight” and it worked. Format JPEG.

If you use a name in the image like “1” it won´t accept it

I hope this works for you all.

JValenciano

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