Purchased Premium but don't see it in the app

General General discussion
1

I purchased Facer Premium a few days ago but nothing changed in my Android app. What do I need to do to activate it?

Thanks,

Joe

2

If it doesn’t show up in a day or two, try reinstalling the Facer app.

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3

Please forgive me if I am in the wrong place. I purchased Facer a couple of months ago - when I started I started with the Facer Plus package. I loved it from the start therefore I purchased Facer Premium within about a week. It tells/shows me both are activated. The Facer Plus should have dropped off. ??? I want the Facer Premium and that is all. I don’t want to be charged for both. Can someone please help me. Thank you, Very Much Appreciated.

4

Hello tcd8,
There isn’t much we can do from here because we are community members as you are.
If you are having an account problem please email Facer Support at:
facer-support@little-labs.com so they can work with you to resolve your issue.

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