Shuffle not working

Hi all,Loving facer,But the shuffle is not working.Got it set for every 5 mins using huaweii watch 2.Any one with any ideas would really appreciate thx.

Same thing for me. It only works if I keep the facer app on in the foreground even if the phone is resting. The second the facer app moves to the background or is closed it stops shuffling.

Any fix on this issue yet. As soon as I switch to another app, shuffle is not working and I really want to use this feature

Hey there!

Can you guys check if your phone may be killing Facer in the background? This link may help disable that: https://dontkillmyapp.com/samsung

@Facer_Official. I checked that link, did all that and still doesn’t work for me, it loads one random face and then stops. I have the Samsung Note 8