The on screen step tracker is not working. Tried multiple faces and yes Google for account is still linked, but steps continue to show zero. Please help
1 Like
The very first thing to do whenever there is a data issue is restart both your watch and phone. You would be surprised how much that can help. That is what I do whenever I lose weather information.
2 Likes
Welcome to the Community @mvere75
I’m sure you’ll find lots to learn here, and plenty of helpful people too 
1 Like
Welcome to the Facer.community group !!! @mvere75
This is a group where you can meet designers, programmers, and many good people, as my colleague @mrantisocialguy Y @icrltd4 has already done … who can help you with your questions and ideas that you need …
For now with your question …
As @Roma said … For these cases, it helps a lot to restart the cell phone and the clock …
And I also help with the comment, you have to check the status of the BLUETOOTH of the cell phone and the watch …
Check it
Cordially JDCardozo
1 Like
Most times for me when weather and health arent displaying, you just need to sync your watch to the app on your phone so it can grab the data.
2 Likes
…and rebooting the watch is often a fix for this kind of glitch.
2 Likes
Thanks everyone, rebooted both multiple times and still nothing. Everything seems to be working but not the steps
1 Like
Is it the new Galaxy watch? I think there’s an issue with Facer and the new watch/os in regards to health info displaying correctly. Im not certain though.
2 Likes