Tapping does nothing

I’m trying to set up Facer on my Gen 4 Fossil watch to sync with the Facer app on my iPhone. Hard pressing on the watch face let’s me get to Facer on my watch. On the bottom it says to tap 3 times to explore. My phone will not let me get past the “tap 4 times on watch face for QR code.
Whether tapping 3x or 4x, NOTHING happens.