Temperature does not sync

The temperature of all watch faces does not sync, what should I do ? I use a Galaxy Watch 3 with a Redmi note 9s

DISCLAIMER: I’ve picked up this information from several different Facer Community posts, so this is just my overview of the issue.

First make sure you have all the permissions for Facer granted on both the watch and phone. You must have location turned on in both or the Facer watch app will not have any weather information.

Facer uses OpenWeather (https://openweathermap.org) for their weather source. OpenWeather does not use your “exact” location (no matter what your watch says) and just gives the region wide weather which can be different from where you are now.

You have to make sure your phone is not set to use power management (Adaptive Battery) where it closes “unused” background apps, or at least exempt the Facer app from it.

Next I’ve found that my weather updates more regularly if I open the Facer app 3 or 4 times during the day. There have been lots of times where I’ve looked at my watch and thought that the temperature was wrong, opened the Facer app, closed it and checked my watch and it be close to correct.

NOTE: I’m using an original Galaxy Watch, a Galaxy S3 Frontier and a Fossil Carlyle watch for my daily carry. They all seem to have the same issue and cure.

These are my personal observations and are of course subjective: Your Mileage May Vary!

If all else fails contact @Facer_Official at: https://help.facer.io/hc/en-us/requests/new or email them at: facer-support@little-labs.com

Hi @gabrielmassini19
Me too i have a GW3 and some time it happens to me the same thing.
I have found that if you load an original galaxy face and then you go back to the Facer’s face you want, all meteo data are synced.
I hope this can help

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I have found that every few months or so on my Samsung Galaxy watch, none of my temperatures sync as well. I usually simply uninstall the watch app, then reinstall it. Then it works as is should again.

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My standard response to this kind of random glitch is to reboot the watch. This is assuming all settings are where they need to be but something still isn’t behaving.

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