Trouble with the app

Hi
I have a ticwatch e2 and have Facer installed on it and my iPhone but when I try to see the QR code it’s like my taps don’t register. Any tips?

1 Like

Sorry I don’t have an IPhone so I can’t help directly…

The support articles here might help:

https://help.facer.io/hc/en-us/categories/360000027254-FAQ

Or you could ask for support by lodging a request at:

https://help.facer.io/hc/en-us/requests/new

or send an email to:

Facer-support@little-labs.com