Unable to login to App

I am unable to login to the application on my Android phone. When type in my email and password, I get the below error message. I am able to login OK on the website. This has been happening for over a few weeks.

Oops! There was a problem logging in, please check your information and internet connection before trying again.

Please help!

@Atttrialtest hi! Can you send an email to facer@little-labs.com with the email address associated to your Facer account? We’ll look into it!

Hello and thank you for your response. I just sent the email to the email address provided with the email address associated with my account. Thank you